Carmel Financial - Contact Us

How Are We Doing?
At Carmel Financial, we feel Customer Service is extremely important. Our goal is to consistently provide quality service to each of our customers. We would appreciate you taking a just a few minutes of your time to let us know how we are doing. Your comments will ensure we continue to not only improve our services, but also seek to improve our financing programs.

Please complete the survey below. Your feedback is greatly appreciated.

Merchant Code

Merchant Name

Email Address

What is the most important feature Carmel Financial can provide your business?

What can we do to earn more of your business?

Do you think our Merchant Services Staff is knowledgable in the following areas?
(Using a scale of 1-5 with 5 being the highest)

Do you feel our staff is friendly and helpful? (Using a scale of 1-5 with 5 being the highest)
1 2 3 4 5

If you have graded us 2 or below on any of the questions, please provide details.

When you signed up for our financing program, was your specific program fully explained?
Yes Somewhat Not At All

When you signed up for our financing program, were you told about the specific credit promotions offered?
Yes Somewhat Not At All

When you signed up for our financing program, were you told about the specific financing program requirements?
Yes Somewhat Not At All

Additional Comments?

At Carmel Financial, we make it possible for you to…

• Never lose a sale because of a customer’s credit history
• Spend less time with paperwork and more time selling
• Put more profit in your pocket
• Reduce risk with non-recourse contracts

Contact us:
Sales: 800.964.0672 | Credit Fax Line: 800.523.7408
Address: 101 East Carmel Drive, Carmel, Indiana 46032